Thursday, June 10, 2010
Active employees are checking their defined benefit pension calculations much more often than in the past
The article is not yet available online.
Larger insurance companies are likely to do their own pensions, and have dedicated people in HR to handle requests from associates for computations, which often are done off-line. Over time, in the past few years, companies have been placing more retirement information on corporate servers, but sometimes only for current employees, not retirees, who often must use call centers or who can often see only more limited information. Hewitt is another major company in administering corporate pension benefits.